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You can cancel or transfer our services any time!

To claim your refund contact to Makes360. From your registered mobile number or E-mail id.

Your business are still important for us. Makes360 will take maximum 24 Hour to refund.

➥ Quick Links:  Terms of Sale | FAQ

Refund policy
Last Revised: 09-02-2020
Services purchased from Makes360 may be refunded only if cancelled within the refund period specified below in this policy.

Some products and services have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products.
Date of the transaction for the purpose of this Refund Policy, means the date of invoice generated to you, which includes the date any renewal is processed by Makes360, in accordance with the terms and conditions of the applicable product or service agreement.
"Refund Period", you may cancel a product at any time, but a refund will only be issued if you request a refund with Makes360's customer service within the refund time frame specified for the applicable product, if available at all.
Standard Refund Terms
Annual Plans - Within 30 Days of the date of the transaction.
Monthly Plans* - Within 5 Days of the date of the transaction.
*Monthly Plans include all plans with less than a 1-year term (e.g., 6 mo., 9 mo., etc.)
Products with Special Refund Terms
Ad Spend
The ad spend and search marketing fees are non-refundable for the current month. We may refund future pre-paid months and future-month additional ad spend and search marketing fees.
Assisted Service
Refundable after the initial three months.
Social Service
Non Refundable after the launching.
Domain renewals
Fees are non-refundable for the current year.
Hosting renewals
Fees are non-refundable for the current year.
Exceptions
In Makes360's Digital Pack for School. fees are refundable for the pre-paid years and future-month, Non refundable for the current session.
Professional Web Design Services
Web Services: 30% cancellation fee when in progress, 70% cancellation fee when site design is delivered for review, non-refundable once first revision is completed. If not yet performed, eligible for a refund within 30 days of the date of the transaction. Once performance has begun, web service design is considered completed 180 days from the date of the transaction and will not be eligible for a refund thereafter.
Logo Design: 40% cancellation fee when in progress, non-refundable once artwork delivered. If not yet performed, eligible for a refund within 30 days of the date of the transaction. Once performance has begun, logo design is considered delivered 180 days from the date of the transaction and will not be eligible for a refund thereafter.
Website Makeover Services: 30% cancellation fee when in progress, 70% cancellation fee when site design is delivered for review, non-refundable once complete.
Website Care: Website Care is a 12-month contract and you are expected to commit to the Services for the duration of your purchased term length. If you purchase a Website Care plan, you can cancel the plan at any time and Makes360 will not bill you for future renewals.
If you purchase a quarterly or annual plan, and you have completed 1 or more request(s) you can cancel the plan at any time and you will not be eligible for a refund.
If you purchase monthly, quarterly or annual plans, you can cancel Website Care and you can receive a full refund, if there have been NO completed requests for Website Care.
SEO Services
SEO Services is a 12-month commitment; in order to receive best results, you are expected use the Services for the entire 12-month term.
For all SEO Services plans, you can cancel within 48 hours of the date of the transaction and receive a full refund for any remaining months in your committed term, to your original payment method. No refund will be issues for the prior months.
If you purchase a monthly plan and cancel more than 48 hours after the date of the transaction, you agree to pay for that current month of SEO Services, but Makes360 will not bill you for any future months. However, you will not be refunded the cost of the current or past months.
If you purchase a semiannual or annual plan and cancel more than 48 hours after the date of the transaction, you agree to pay for the current month of SEO Services and Makes360 will issue a 50% prorated refund to your original payment method for any remaining unused months.
Social Media Management
You can cancel Social Media Management at any time and we will not bill you for future months. However, you will not be refunded the cost of the present or past months since the service has already been performed. If you cancel Social Media Management and request a refund within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you are responsible for paying for that month, but will not be billed for future months.
Trustee Fees
Trustee fees are refundable if the domain was not successfully registered. Trustee fees, however, are non-refundable upon renewal.
Website Security
Refunds are only available within 30 days of purchase and will only be issued in cases where a manual malware removal was not completed.

Products Not Eligible for Refunds (if  purchased)
1. Cloud Servers. 2.Configuration Add-Ons. 3.Domain. 4.Hosting. 5.Merchant Accounts. 6.Services purchased from third parties.
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