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FAQ - frequently asked questions to Makes360

You will find answers to the questions that Makes360 get asked the most!

We love to develope, design and market the digital things. Knowledge is the new currency, on this FAQ page - you will find answers to the questions we get asked the most.

If you have a question that you can not find the answer, please use our customer support number to reach us. You will be surprised that Makes360 believe in beauty of mind.

I am completely new to this "digital things". How does the whole process work?
You do not have to fear, that is why we are here. Makes360 and the team will create/manage all digital things for your brand and business. We will help you to understand all related terminologie and process step by step. We are committed to our customer, which is why our customer care specialist are always available for you on our support number 91 3210 3210.
What does Makes360 do? When was Makes360 founded?
Makes360 is an India based digital service provider company that is known for website works, mobile application development, digital marketing, internet branding, e-content works and everything in between. We established our roots in the year of 2018 in order to digitise the customer's brand and to put their business on a growth curve.

To know more - I encourage you to read "About us" and "Service" page.
What kind of businesses do Makes360 work with?
We work with various type of companies, start-ups, corporate, nonprofit organization all across the world, while the corporate office headquarter of Makes360 is in Delhi, India.

We do business with 54+ industry such as - Political Campaigns, Education, Healthcare, NEWS & Media, Business & Start-up, Blog & Portfolio, E-commerce & Retail, NGO and Nonprofit, Hotel/Restaurant, Entertainment, CMS & on Demand, Astrology, Professional Industries and may more.

Over the years, we've helped businesses to improve their customer service, products and ROI (Return of Investment). Our team take time to get to know your industry and competitors to make sure your digital presence are filling your business goals.

To know more - I encourage you to read "Industries", "About us" and "Services" pages of Makes360.
Does Makes360 work for someone living outside India?
Yes, ofcourse! The community always will work to bring smiles with our work and ace the task with flying colours.
Can I offer both work and services to Makes360?
Yes you can offer work and services even at same time. Although we welcome you wholeheartedly to inspect our criteria and our protocols to serve you the best. To know more - read our Maintenance & Support page.
How will I identify a genuine confirmation letter?
Please be cautious that, Makes360 and its recruitment partners never ask for any fee in exchange for confirmation letter or any calls. All work related communications are sent from an official makes360 email id and contact number only.
Who will I work with during the project and after the project?
If you are thinking about - Will a project manager be assigned to me as a contact person? Will this contact person be available throughout or after the project is developed?
This is a good question to ask, you should ask it to any digital service provider company. There are too many so-called companies in market that is doing freelance or outsource only. Some companies gives little or no access to their client to talk directly with their designers or developers. Don't worry - We are not from them.

All our customers are assigned a project manager that serves as their guide and information source throughout our whole cooperation.
Our clients work directly with our team, we will discuss a lot about your project and goals. Most of the time you will talk with the project manager and the developer or designer team.
Can you help me update my existing website or application that another web company built?
No, we love to do work from start to end. We have this policy so that we can take full responsibility behind everything.

Moreover, you can re-order to us. We can start a fresh project for your existing business.
What if I need HELP, do you offer support?
Yes, we offer SUPPORT. You will be able to change & modify or add, edit anything to your digital things by contacting us or thrugh the panel that we will build for you.
Most important - you will have access to our developers, designers, project manager for any questions you might need. We use a brilliant style of support you can Call/Whatsapp/E-mail us anytime.

Even you can learn and track tons of your things by login to customer's CMS panel.
Can you help me write content for my digital things?
Yes, we include copy writing and editing in all of our proposal. We build structure and foundation of your digital things in your planning stages.
Do you design graphics and can you make logo for us?
We do logo design, business card design, flyer design, brochure design, stationery design, banners creation and much more.

Please note: In many cases our graphics designers are available to our existing clients for free.

The Quality: As mention, we do unlimited revisions until you are happy with the design.

We also have team of professinals photographers available to cover your digital things. (Only in selected cities of INDIA)
Do you outsource your work?
No, never! From the inception of our company till date we do not outsource any of our work to any company or individual. Everything is built in-house by our team & enginners. We are very proud to mention this because today only a few reputed companies in India do this.
What happens if my mobile number is given to someone else by the operator. Is my account and personal information still safe?
Yes, your account is safe. The other person cannot access your account as he will need to enter your account password. We have the most promising and certified people working with us to help you get the best results.
Can I make amendments in the details provided initially?
Yes, you can make amendments and change details of the assigned project. The working committee will be notified and updated about the same.
How many changes can I make to my project without additional cost?
We give freedom as much as we possibly can. After you've identified the general format and color schemes of your project. We'll complete up to 3 rounds of major revisions at no charge. All minor revisions are provided at no charge and infinite times.
I don't have any website, application or digital project with Makes360, can i still ask you to do the task for me?
Yes, 100%! You don't need a website, application or any digital project with us to be the part of our family, moreover - we are serving lots of thing. Anybody can contact us freely. We look forward to work for you with our best team members.
How do you guarantee product quality?
Not to worries, we are following multiple steps procedure to maintain the quality of our works. We test our work (we conduct both development and acceptance tests), from the beginning we present whole project to you, we apply for your feedback so that you know, what you are paying for.
How can I be sure you work at my project asmuch as you declare?
We are bound to follow the blueprint of projects, we thoroughly monitor our developers, engineers, designers and control how much time they spend on each task down to the exact minute. You will be able to check each and every updates in a very real time by login to your CMS account.
How great is the risk that the results do not meet my expectations?
We discuss the outcome requirements as accurately as possible in advance. Furthermore, when we are dealing with large projects, we agree on a test project to ensure correct and faultless processing.
What if I am not satisfied after going through the final project?
We are known for work quality, here we make sure that what and how are we serving, the way you want. If you're not satisfied, we don't expect you to pay. That's why we are happily giving you a commitment of work satisfaction, low price assurance and 30 days money back guarantee. You just need to put an email regarding the same and you will receive response wihout any adue.
Can I see my website, apps and digital presence when project is under development?
Absolutely! In fact, we encourage such curious clients. We build your website, apps and digital things on our live server, and provide you with a username and password so that you can log in and monitor the progress of your project.
During this phase, we admire all feedback by you and team, if something isn't quite the way you envisioned it or if you've changed your mind - we will start again working on bluepritn.
Once your site, aapp or project is ready and you have provided an approval, we release it live - on your server and submit URLs to the major search engines and stores.
I want to be involved in the planning, designing and development process, do you have a problem with that?
Problem!! Not at all. We want you to be sure that you are receiving exactly the product or project you envisioned. From the planning stage to each finished version, we invite you to evaluate and improve our work. We are always ready to listen and communicate to our customers.
After a successful launch of project(s), do you offer any certificate of digital partnership?
Yes, we will provide digital partner certificate to all our client(s) for free, after the final launch of the project. However, all required legal statements will already available in your business proposal.
Generally, what kind of technology you use?
We specialize in making website, applications and digital accets, but we are experienced with .NET, ASP, Java, Power BI, Tableau, Pentaho, DevOps, loT, Beacons, Fullstack, MEAN Stack, React, Angular JS, NodeJS, VueJS, Kotlin, Swift, React Native, Flutter, Python, Databases, ML, Big Data, Salesforce, R, AI, Azure, PHP and AWS.

Although it's likely that we can match your requirements, if at all there's something we can't do, we will reach out to our partner networks for additional services (at no additional cost to you).
How much I have to expend for a website or application?
We loved this question, the cost of any digital products or services can vary depending on various factors, just as the cost of a house or a car varies. It depends on things like: project scope, time spent on the project and technological issues.
Although our website, mobile apps or digital advertisement/marketing projects usually start with a range of Seven thousand INR and run upwards depending upon your requirements.
We do not want to give you an unrealistic estimate, instead we want to provide you with the best quality possible within your budget.

Moreover, you can use our free instant digital service cost calculator tool for a rougn estimate.
How long does it take to build a website or mobile application?
To give you a precise answer we must have prepare a project scope and create a budget. We shall tell you how much of that scope can be completed within the budget and after 2-3 days of work we'll be able to estimate how long will it take.

Moreover, our standard websites will take approximately 15-20 days to create while simple business website are made with in a week. However, projects with application development will take approximately 15-20 days. But again saying, the time will vary from project to project, don't worry all time phases will described in your business proposal.
How can I get my work done faster?
Sorry, currently we do not have any service available to expedite our running working rate. But we at Makes360 assures you to provide no delay from the due time.
Will my website visible in search engines?
Definitely YES! Remember we are Google, Bing and Microsoft search partners! It's our obligation to you as a responsible brand to make sure your website is visible online. For that reason we help you by building the website SEO friendly and we use best practice on web design, development as requested by search engines.

Similarly, for Android/iOS applications - Your android application is visible in google play store and on Internet too and iOS will visible in Apple store and obviously on the Internet too.
Will my sites mobile-friendly?
Yes, every site we have built has been mobile-friendly. The method we use to achieve this is known as responsive design, which ensures that the site will works well on a wide variety of screen sizes, from smartphones and tablets through to small and large desktop monitors.

Not only mobile friendly, our websites designs are also SEO friendly, ADS ready, fast loading, responsive, catchy, retaintion ready and lot more.
Can I see how many visitors I've to my website or apps?
Ofcourse, Yes! We will provide tracking software which records where your visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed and many more interesting tracking facts which you will find useful for future campaigns.
Can you help me with digital marketing or digital advertisement campaign?
100% Yes! We don't just build your website or apps for you. We do much more than building digital things. Our main goal is to help you succeed online.
We are in for long goals, our team are committed to your success and we offer many online marking packages including, Local SEO, National SEO, World Wide SEO and Paid Per Click Advertising (Adwords Account Step) including search network and display network, marketing or digital advertisement campaign and lot more.
What if I come to you with a product that I want to improve?
We'll be more than happy to help you with that.
Is my project, site, application, source code, user data etc secure? What does Makes360's guarantee cover?
Your user data, project, site, application, source code, etc is 100% secure in our encrypted database. We follow GDPR, transparent culture with our CMS i.e. content management system. We follow the legal procedures by signing proper paperwork of NDA i.e. non disclosure agreement.

Other than that we are an experienced team that too trust worthy, comitted to our work. Faith is built by once you trust, and your trust would never turn into disappointment. Your faith, our value!
Do I own my website or applications?
YES, everything that we build for you - will be owned by you. Most of our customers stay with us forever.

If for any reason you decide to take your project to another service and get another company to serve you, we will happily assist you to make this possible. After all, the projects are yours and we will help you to take it wherever you go.
How does payment process work and how customers can pay to Makes360?
In most of the cases, project will start with a 60% deposit and rest of 40% is payable over the course of development and launching. I encourage you to read "terms of sale" page to know more.

While, there are three way by which customers can pay bills to Makes360.
1. Through cash on Makes360's cash point or branch offices.
2. Through direct bank transfer.
3. Online through net banking, credit/debit cards, UPI and wallet.

To pay your bills or know more about payment guidelines, please visit "payment" page of Makes360.

I encourage you to login to your CMS account, where you can find your inovices, recepts and everything about billings.
Now, I’m sure - just want to start my dream project - what is the next step!
Glad to know - just make a phone call on our helpline number, you will get everyting!! Good Day :)